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Customer Service

For queries regarding any of our products, please contact one of our team on

Email us at

Phone (+44) 0845 0949144

Online orders will be taken and processed 24 hours a day, 7 days per week.

Free shipping for all orders delivered by 48hr tracked post.

All international orders (outside of UK) have a delivery charge of £7 for up to 3 bottles.

Our Pharmacy office hours for queries by phone and e-mail are Monday - Thursday 9 am to 1 pm (UK Time)

Privacy Policy

We do not store customer credit card details nor do we share customer details with any 3rd parties. 

Our Customer Service

The Naked Pharmacy has a strict customer service policy and any queries will be checked by one of our pharmacists. Please send your queries by letter, e-mail or simply call us.

The Pharmacist will log all customer contacts and respond within 7 days of receipt. If the query involves a product please send a photo (where relevant) of the product and if possible, the product itself to the registered address.

A record of all communications and the formal response will be made and stored here at the Registered Pharmacy.