Shipping policy


UK Delivery (Mainland and Offshore)

We will endeavour to despatch all orders received by 14:00 the same day (Monday-Friday, excluding public holidays). Any orders received after this time will be shipped the following working day (Monday – Friday, excluding public holidays).

Standard delivery (via the Royal Mail*) can usually be expected within 3-5 working days.

Standard Shipping

  • Tracked service (Monday - Friday) for orders less than £25.00 | £4.95
  • Tracked service (Monday - Friday) for orders £25.00 and over | FREE

Premium Shipping (via DPD*)

  • Next Day Delivery (Monday - Friday) for orders less than £100 | £7.95
  • Next Day Delivery (Monday - Friday) for orders £100 and over | FREE

Public holiday and peak period shipping:

Following public holidays and during times of increased volume, such as Christmas and Easter, it may take slightly longer than expected for your order to be delivered.

Please refer to your order tracking link for the most up-to-date delivery information.

 

International Delivery

Whilst we endeavour to offer worldwide delivery, there are currently some territories we are unable to ship to due to the nature of our products. These include: Afghanistan, Austria, Bangladesh, Cambodia, China, India, Indonesia, Nigeria, Pakistan, Saudi Arabia, Spain, Turkey, Russia, Ukraine and New Zealand.

 

International Delivery (Excluding USA)

The Naked Pharmacy offers a tracked international service, typically delivered within 5-14 working days.

  • Orders under £200.00 - Cost calculated at checkout
  • Orders £200.00 and over - FREE shipping

Our shipping partner may vary depending on destination and may be a tracked standard mail or courier service*.

Please note - international orders (excluding the USA) may be subject to import duties and taxes, which are payable by the customer upon arrival. These charges are outside of our control and we are unable to estimate the amount.

We regret that international orders are non-refundable once shipped.

 

Product Restrictions

We are currently unable to ship Ashwadisiac for Women to Denmark.

 

*The Naked Pharmacy reserves the right to switch carriers without notice if necessary.