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Our subscriptions explained
‘We all have a personal health story, and here at The Naked Pharmacy, nothing makes us happier than hearing the positive impact our products have - this is why through our subscription service, our aim is to make our products as accessible as possible.
Our subscriptions will always be flexible, excellent value and easily managed, and with exciting new ideas around the corner, we really hope our customers enjoy the benefits of our products through this service.
Please do not hesitate to contact us on 01483 685 633 or firstname.lastname@example.org for any queries about our subscription service. - we’re always happy to help.’
Subscribe & Save
Sign up to a subscription and save 25% on the retail price.
Easily Manage Your Account
Manage your account with freedom, edit delivery dates, update payment information or swap products anytime.
Complete control and flexibility. Cancel with ease anytime, delete within your account.
What are the benefits of signing up to a subscription with The Naked Pharmacy?
The main benefit of our subscription service is the discount of 25% that you will receive across our subscription range. For example, if you subscribe to receive our Natruflex Tumeric (60 capsules) monthly, you would pay £24.00 a month instead of the RRP at £32.00.
Our subscriptions are totally flexible, reliable and easily managed.
I’m going away so don’t need my supplements for a while, can I amend my deliveries?
Yes! Simply amend the next delivery date through your subscription account or just call or email us, and we can update to a date of your choice.
If you are away, but staying within the UK, we can always set a temporary address so you can continue with your subscription as normal.
I have a subscription but can’t access my account to manage the details?
The first step is to make sure you have an active account with The Naked Pharmacy. If not, or you are having trouble logging in, just contact our Customer Care Team and we can send you a new account invite or re-set your password.
I have two products on subscription, but they are delivered on different days, how do I sort this?
You can set the next delivery date for both products for the same day and check the deliveries frequencies are the same. This should combine the next delivery and subsequent deliveries. Any problems, just ask us to check everything for you.
Am I able to pause my subscription?
Absolutely. You can set your next delivery for any date you choose.
My subscription delivery hasn’t arrived?
Please let us know as soon as you are able. We will check your order’s tracking details and let you know the delivery status.
How do I cancel my subscription?
I have moved house and need to update my address?
This can all be managed and updated through your subscription account or just call or email us and we can update for you. Remember to update your billing address too if required!
I am thinking about changing my subscription order?
Our subscriptions are totally flexible and you can swap to different products, change the frequency of your deliveries or amend the quantity at any time.
We would just advise that before making any changes you speak with one of our pharmacists.
I need to contact the Customer Care Team, what are the contact details and when will I hear back?
Please call us on 01483 685 633 or email us at email@example.com
We are in the office Monday -Friday 9am - 2pm.
We aim to respond to all queries with 48 hours.